At TRIPURASHREE, we aim to process and deliver your orders safely and on time. Please read our Shipping Policy before placing an order.
1. Order Processing
Orders are generally processed and dispatched within 2–4 business days after the order is confirmed.
Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.
2. Delivery Time
After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.
Delivery timelines are estimates and may vary depending on the destination and circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
We may offer free shipping on selected orders or during promotional periods.
4. Delivery Address
Customers are responsible for providing a correct and complete delivery address, PIN code, and contact number at the time of placing the order.
TRIPURASHREE will not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
5. Tracking
Once your order has been dispatched, you may receive a shipping confirmation and tracking details through your registered email, phone number, or WhatsApp, where applicable.
You can use the tracking information to check the status of your shipment.
6. Delayed Delivery
While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:
- Courier or logistics issues
- Weather conditions
- Natural disasters
- Strikes or transportation disruptions
- Festivals or public holidays
- Incorrect address or contact information
- Other circumstances beyond our reasonable control
Such delays do not automatically qualify for cancellation or refund.
7. Failed Delivery
If a delivery attempt fails because the customer is unavailable, provides an incorrect address, or does not respond to the courier, additional delivery attempts may be made according to the courier’s policy.
Any additional charges arising from incorrect information or repeated failed delivery attempts may be the customer’s responsibility.
8. Damaged Package
If the package appears damaged, opened, or tampered with at the time of delivery, please take photographs and record an uncut, unedited video while opening the package.
This documentation may be required for any damage, missing-item, or incorrect-product claim.
9. International Shipping
Currently, TRIPURASHREE ships within India only, unless otherwise stated on the website.
10. Contact Us
For questions regarding shipping or delivery, please contact us:
TRIPURASHREE
Email: support@tripurashree.com
Phone/WhatsApp: +91 8123024431
Please provide your order number when contacting us regarding an order.
TRIPURASHREE reserves the right to update this Shipping Policy when necessary.